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When testing people in front of the computer screen, you need to guide them in some way through the process. The usability goals need to be operationalized in order to check if the product meets them. Operationalization means to take an abstract goal and describe it in terms that can be measured and observed. For example, a site for an airline operator has to be "easy to use". ...
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Some side thoughts, mainly links, not taking much space.
How to use Visio for rapid prototyping...
- #It is hard to make a really usable product gallery.
- #Usability Testing Best Practices: An Interview with Rolf Molich
- #Keep up to date with my notes via RSS.
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